The work before
the words.
Ideas and observations on leadership, communication, and organizational life.
Get from nope to yep.
Three steps to make your executive succeed on stage.
Most executives start at “nope.” Three quiet moves that get a leader from dread to real confidence before they ever walk on stage, and none of them are the script.
Your message didn't fail in the boardroom. It failed in the hallway.
Employees trust their managers most, yet companies equip them least. Why big announcements die in team meetings, and how to fix the handoff.
Read moreYour event has an agenda. It doesn't have a story.
Most corporate events feel like PowerPoint decks with applause. The difference between a program and a narrative arc, and why your audience can feel it.
Read moreAI adoption isn’t a communications problem.
Everyone treats AI adoption as a comms problem. It isn’t. It’s the same change management problem we’ve always had. The hard part is defining the delta, function by function.
Read moreYou don't need more messaging. You need a more cohesive one.
When a nonprofit feels unheard, the instinct is to make more. The opportunity is coherence. An argument for an integrated, year-long story built on Foundation, Focus, and Frame.
Read moreThe work before the words
When people ask what Voix does, I start with the tagline — the work before the words — and then explain what I actually mean. It’s not a philosophy. It’s a description of where the time goes.
Read moreWhat makes a speech actually work
Most speeches fail before they’re written — because someone asked what the speech should say, not what it should do. The architecture behind speeches that move a room.
Read moreThe part of a leadership transition no one plans for
Nonprofit boards plan the search and almost never the communications around it. The parallel work that keeps an organization steady through a leadership transition.
Read moreHow to maintain employee trust after a layoff
Most organizations prepare for the day of a reduction. Very few prepare for the day after — the four things that actually rebuild trust with the employees who stayed.
Read moreGet up, Trinity — getting unstuck
We all get stuck. A lesson from one of my favorite movie scenes — the opening of The Matrix — on getting unstuck when the work feels insurmountable.
Read moreWhen the stakes are high
the work starts early.
The earlier the work begins, the more room there is to rehearse and refine.
Harold reviews every inquiry personally and typically responds within one business day.